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Guides and documentation for club owners and administrators

Member Management

6 min readPeople

The Members page in your admin dashboard lets you manage everyone in your organization. You can invite new people, add existing users, change roles, and remove members when needed.

Inviting New Members

There are two ways to add someone to your organization: invite a new user (who does not have an account yet) or add an existing user by their email address.

Invite a New User

Use this option for people who have not created a Sportify360 account. They will receive an email with a link to set up their account and automatically join your organization.

Click "Invite New Member"

On the Members page, click the Invite New Member button in the top-right area. This opens the invitation dialog.

Fill in the invitation form

Complete all required fields in the dialog:

First Name and Last Name -- the person's name
Email Address -- where the invitation email will be sent
Role -- choose Member or Admin from the dropdown

Click "Send Invitation"

Click the Send Invitation button. The person will receive an email with a link to create their account and join your organization.

Invite expiration

Invitations expire after 7 days. If an invite expires before the person accepts it, you can resend it from the Pending Invites tab. Resending generates a new link and resets the 7-day window.

Adding an Existing User

If the person already has a Sportify360 account, you can add them directly without sending an invitation email.

Click "Add Existing Member"

Click the Add Existing Member button next to the Invite button.

Enter their email and choose a role

Type the user's email address in the Email Address field. Select a role from the Role dropdown: Member, Admin, or Owner.

Click "Add Member"

Click Add Member to immediately add them to your organization. They will appear in the members table right away.

User must have an account

The email address must belong to an existing Sportify360 account. If they do not have one yet, use the Invite New Member flow instead.

Managing Pending Invites

The Members page has two tabs: Members and Pending Invites. When you have outstanding invitations, a badge showing the count appears in the page header.

On the Pending Invites tab, you can see each invitation's details:

The invitee's name and email
The assigned role (shown as a colored badge)
Who sent the invitation
Expiry status -- invitations expiring within 24 hours are highlighted with an amber "Expires soon" label

Each pending invite has two action buttons:

Resend (refresh icon) -- sends a new invitation email with a fresh link and resets the 7-day expiry window
Cancel (X icon) -- revokes the invitation so the link can no longer be used. You will be asked to confirm before the invitation is cancelled.

Understanding Member Roles

Every member has one of three roles. Roles control what the person can access in the admin dashboard.

Owner -- full control over the organization including billing, settings, and the ability to manage other owners and admins. Owner roles are displayed with an amber badge.
Admin -- can access the admin dashboard and manage day-to-day operations such as courts, leagues, tournaments, and members. Admin roles are displayed with a blue badge.
Member -- a standard member of the organization. Can participate in events, book courts, and view public organization content. Cannot access the admin dashboard.

Role assignment tip

Start most people as Member and promote to Admin only when they need dashboard access. This follows the principle of least privilege.

Changing a Member's Role

You can change any member's role directly from the members table -- except your own. Your own role is shown as a static badge and cannot be changed by yourself.

Find the member in the table

Use the search bar to find a member by name or email. You can also filter by role using the All roles dropdown.

Click the role dropdown

In the Role column, click the dropdown next to the member's current role. Choose the new role: Member, Admin, or Owner.

Role updates immediately

The role change takes effect right away. The member's access permissions will update the next time they load any page.

Removing a Member

Removing a member revokes their access to your organization. This action cannot be undone.

Click the trash icon

In the Actions column of the members table, click the red trash icon next to the member you want to remove.

Confirm the removal

A confirmation dialog will appear showing the member's name. Click Remove to confirm, or Cancel to go back.

You cannot remove yourself

The trash icon is disabled for your own account. To leave an organization, another admin or owner must remove you, or you can contact support.

Search and Filtering

The members table provides several ways to find the person you are looking for:

Search -- type in the search bar to filter by name or email address. Results update as you type.
Role filter -- use the All roles dropdown to show only Owners, Admins, or Members.
Membership filter -- use the All memberships dropdown to filter by membership product. You can also select No membership to see members without a subscription.

Combine filters

All three filters work together. For example, you can search for "john" while filtering by the Admin role and a specific membership tier to narrow results quickly.

Club Setup

Memberships