Guides and documentation for club owners and administrators
Every organization on the platform runs on a subscription plan that determines your available features and resource limits. This guide explains the billing tiers, how to upgrade or downgrade, and what happens when your trial ends.
When you create a new organization, a 14-day free trial starts automatically. During the trial you get full access to all Professional tier features with no resource limits. No credit card is required to start the trial.
Trial Features
When Your Trial Expires
The platform offers four tiers. Trial is automatic for new organizations. Starter and Professional are available for self-service checkout. Enterprise requires contacting sales.
14 days, no charge
$290/year (save ~17% with annual billing)
$790/year (save ~17% with annual billing)
Contact sales
In the admin sidebar, navigate to Config > Billing & Subscription. The page header reads “Billing & Subscription” with a subtitle of “Manage your platform subscription and billing.”
The Current Plan card shows your plan tier, a status badge (Active, Trialing, Past Due, Canceled, or Expired), your billing interval and price, and the next billing date. If you are on a trial, a trial banner at the top displays how many days remain.
Below the plan details you will find the Plan Features section listing every feature included in your tier, and the Usage Limits section showing your caps for Members, Courts, and Teams. Unlimited resources display as “Unlimited.”
If you are on the trial or the Starter tier, an Upgrade Plan button appears at the bottom of the Current Plan card. Clicking it starts the checkout flow for the Professional plan at the monthly rate. Alternatively, scroll down to the Available Plans section to compare plans side-by-side. Each plan card shows pricing for both monthly and annual billing, along with its key features.
Each plan shows both options. Annual billing saves approximately 17% compared to monthly billing. Click Select Starter or Select Professional on the plan card you want.
You are redirected to a secure Stripe checkout page to enter your payment details. Once payment succeeds, you return to your admin dashboard and your subscription is immediately active.
Annual Savings
On the Billing page, click the red Cancel Subscription button (visible only for active paid subscriptions). A confirmation dialog shows the date your access will end. Click Cancel Subscription to confirm, or Keep Subscription to go back. Your subscription remains active until the end of the current billing period.
If your subscription is canceled but the billing period has not ended, a Resume Subscription button appears. Click it to reactivate your plan without needing to go through checkout again.
After Cancellation
| Feature | Starter | Professional | Enterprise |
|---|---|---|---|
| Basic Scheduling | Yes | Yes | Yes |
| Private Lessons | — | Yes | Yes |
| Custom Branding | — | Yes | Yes |
| Advanced Scheduling | — | Yes | Yes |
| Priority Support | — | Yes | Yes |
| Multi-Location | — | — | Yes |
| API Access | — | — | Yes |
| Custom Integrations | — | — | Yes |
| SLA Guarantee | — | — | Yes |
| Resource | Starter | Professional | Enterprise |
|---|---|---|---|
| Members | 100 | Unlimited | Unlimited |
| Courts | 5 | Unlimited | Unlimited |
| Teams | 10 | Unlimited | Unlimited |
Can I switch between monthly and annual billing?
To change your billing interval, cancel your current subscription and resubscribe with the new interval when the current period ends.
What happens to my data if my trial expires?
Your data is preserved. You lose access to paid features, but nothing is deleted. Upgrade to a paid plan at any time to restore full access.
Who can manage the subscription?
Only organization admins and owners can access the Billing page and make subscription changes.
How do I get Enterprise pricing?
Enterprise plans require custom setup. Contact our sales team for a quote tailored to your organization's needs.